AutoNotes vs Upheal: 2026 AI Scribe Comparison

Introduction

In the evolving landscape of behavioral health documentation, AI-powered tools like AutoNotes and Upheal are gaining traction among clinicians. These platforms aim to alleviate the documentation burden, allowing healthcare professionals to focus more on client care. This article provides an objective comparison of AutoNotes and Upheal, highlighting their core capabilities, workflows, compliance measures, and ideal user profiles.

Overview of Each Product

AutoNotes

AutoNotes is a cutting-edge AI-powered clinical workspace designed specifically for behavioral health professionals. It transforms both spoken and written inputs into structured, HIPAA- and PHIPA-compliant documentation in seconds. Trusted by over 75,000 clinicians across the United States and Canada, AutoNotes emphasizes compliance and quality while providing the flexibility needed to adapt to various documentation styles and workflows.

Upheal

Upheal positions itself as a comprehensive AI scribe that not only assists in note-taking but also offers video recording capabilities. It targets the same behavioral health market, focusing on enhancing clinician efficiency and improving documentation accuracy. By integrating video capture, Upheal aims to provide a richer context for the therapy session, which can be beneficial for both clinicians and clients.

Core AI Capabilities

AutoNotes

AutoNotes utilizes advanced AI technology to automate the generation of various documentation formats, including SOAP notes, DAP, BIRP, and treatment plans. Its ability to process multi-input capture—whether through free text, dictation, or full session recording—allows clinicians to document their sessions in a manner that suits their workflow best. Furthermore, AutoNotes builds contextual insights over time, enhancing the quality and continuity of notes.

Upheal

Upheal also employs AI to assist in note generation but places a significant emphasis on video analysis. It captures and processes video recordings of sessions, extracting relevant information and turning it into structured notes. While this can add depth to documentation, the reliance on video capture may not suit all clinicians or practice environments, especially those who prefer traditional note-taking methods.

Supported Workflows

AutoNotes

AutoNotes supports a variety of workflows, making it a versatile option for clinicians:

• Live Sessions: Capture notes in real time through dictation or direct input.
• Uploads: Clinicians can upload existing notes for further refinement or integration into the AutoNotes system.
• Retrospective Note Writing: Clinicians can create notes based on memory or prompts from the system, allowing for flexibility in documentation.

Upheal

Upheal's workflows mainly revolve around video sessions:

• Live Video Capture: Sessions are recorded, and notes are generated from the video content.
• Retrospective Note Writing: Clinicians can review recorded sessions to write notes post-session, though this may require more time compared to real-time documentation.

Compliance and PHI Handling

AutoNotes

Compliance is a cornerstone of AutoNotes' operations. The platform is designed to meet HIPAA and PHIPA standards rigorously. All documentation workflows are structured to ensure that personal health information (PHI) is handled securely. AutoNotes employs de-identification processes to protect client data and ensure confidentiality. Moreover, AutoNotes has a strong security posture with AES-256 encryption at rest and TLS 1.2+ encryption in transit, ensuring that sensitive information remains secure at all times.

Upheal

Upheal also claims to prioritize compliance, but the specifics of its PHI handling practices are less transparent. While it offers video capture capabilities, the handling of video data raises additional questions about compliance and privacy. The potential for video data to contain identifiable information necessitates stringent de-identification and secure handling processes. Clinicians should carefully evaluate Upheal's compliance measures to ensure they align with industry standards.

Customization Depth

AutoNotes

One of AutoNotes’ standout features is its high level of customization. Clinicians can tailor their documentation templates and workflows to fit their specific needs, ensuring that the AI-generated notes reflect their professional voice and style. This customization extends to the types of notes generated, as clinicians can choose from various formats and structures that align with their practice requirements.

Upheal

Upheal offers some customization options, primarily focused on the video capture experience. However, its rigidity in note-taking structures may not provide the same level of flexibility as AutoNotes. Clinicians using Upheal may find themselves limited in how they can adapt the tool to their unique documentation styles.

Pricing

AutoNotes

AutoNotes offers a transparent pricing structure that is competitive within the market. While specific pricing details can vary based on the practice's size and needs, AutoNotes typically provides tiered pricing options that allow practices to choose a plan that best suits their operational requirements. Clinicians can explore the pricing options on the AutoNotes website to find a plan that meets their needs.

Upheal

Upheal's pricing model is less clear, with reports suggesting that it may be on the higher end of the spectrum due to its video capabilities. While the added functionality of video may justify the cost for some practices, others may find it prohibitive, especially if they do not require video documentation. Clinicians should evaluate the return on investment based on their specific use cases and practice needs.

Who Each Tool Is Best Suited For

AutoNotes

AutoNotes is an excellent choice for:

• Licensed Therapists: Those who need a flexible, compliant documentation solution that aligns with their clinical judgment.
• Group Practices: Practices that require consistent documentation across multiple clinicians.
• Clinicians in Compliance-Heavy Environments: Those who prioritize HIPAA and PHIPA compliance in their documentation processes.

Upheal

Upheal may be best suited for:

• Clinicians Using Video Therapy: Those who want to integrate video documentation into their workflow for deeper context.
• Practices Focused on Visual Learning: Environments where visual context is crucial for documentation.
• Clinicians Comfortable with New Technology: Those who are willing to adapt to a more innovative approach to note-taking.

Conclusion

In the comparison of AutoNotes vs. Upheal, it's clear that both platforms offer valuable tools for clinicians. However, AutoNotes stands out with its compliance-first approach, flexibility, and support for various documentation styles. It allows clinicians to focus on client care while ensuring that their documentation processes are efficient and compliant.

On the other hand, Upheal caters to a niche market that benefits from video capture, but this may come at the cost of compliance and customization flexibility. Clinicians should carefully consider their specific needs and workflows when choosing between these two powerful AI scribe tools.

Ultimately, AutoNotes empowers clinicians by removing administrative friction and enhancing the quality and continuity of clinical documentation. As the field of behavioral health continues to evolve, choosing the right documentation tool can significantly impact a clinician's effectiveness and overall job satisfaction.

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